Terms of Service

1. Introduction

These Terms of Service ("Terms") govern the professional consulting services provided by Dannel Carter ("Freelancer," "I," "me") to my clients ("Client(s)," "you"). By engaging my services, you agree to these Terms, which outline our mutual rights, obligations, and expectations. Please review them carefully.

2. Scope of Services

The services I offer include consulting in areas such as operational efficiency, business strategy, team development, and project management. Each engagement may vary in scope based on specific client requirements, and details will be outlined in our initial agreement. Any additional services requested outside the agreed scope may be subject to additional fees and timelines.

3. Client Responsibilities

To ensure a successful engagement, the Client agrees to:

- Provide all necessary information, documents, and resources needed for the services.

- Communicate promptly and be available for necessary discussions.

- Adhere to mutually agreed-upon timelines and deadlines.

- Ensure that all information provided is accurate and up-to-date.

Failure to meet these responsibilities may affect the quality and timeliness of the services.

4. Service Fees and Payment Terms

Fees for services will be discussed and agreed upon before the commencement of any work. Invoices will be issued according to the agreed schedule, and payment is due within 14 days of receipt. Payment can be made via bank transfer or other agreed-upon methods. Late payments may incur an additional fee of 5% per month on the outstanding amount.

5. Cancellation and Refund Policy

Both the Client and I have the right to cancel the agreement with prior notice:

- If I cancel: I will provide a minimum of two weeks’ notice and refund any payments made for services not yet rendered.

- If the Client cancels: A minimum of two weeks’ notice is required. Payments made for completed services are non-refundable, and the Client may be charged for work completed up to the cancellation date.

6. Confidentiality

I am committed to protecting your confidential information and will not disclose any sensitive or proprietary information obtained during our engagement. This confidentiality obligation extends beyond the end of our business relationship, unless otherwise required by law.

7. Intellectual Property

Unless otherwise agreed upon, all deliverables, materials, and documents created during the service remain the intellectual property of the Freelancer until full payment is received. Once payment is complete, the Client is granted a non-exclusive licence to use the materials for their intended purpose. Any use outside the agreed scope requires my express written consent.

8. Liability Limitation

My services are provided based on professional experience and best practices. However, I do not guarantee specific results, and I am not liable for any direct or indirect damages that may result from using my consulting services. My total liability under this agreement is limited to the amount paid by the Client for the specific service in question.

9. Amendments to Terms

I reserve the right to update these Terms of Service at any time. Any changes will be communicated to clients directly or via my website. By continuing to use my services, you accept the updated Terms.

10. Governing Law and Jurisdiction

These Terms and any disputes arising from them are governed by the laws of Germany. The place of jurisdiction for any disputes is Berlin, Germany, unless otherwise agreed.

11. Contact Information

For any questions or clarifications regarding these Terms of Service, please feel free to contact me at:

- Email: office@carterconsulting.eu

Last updated: 20.11.2024